Responsible Gaming Commitment

Fajee's Responsible Gaming — Keep it fun, keep it controlled

Gaming should be a source of entertainment, not stress or anxiety. Fajee believes every player should know and respect their own limits, and we are committed to helping you do that.

Safe Gaming Tools
24/7 Support
Minors Not Permitted
Benefits of Self-Exclusion
Setting Limits Deposit & Time Limits
Self-Exclusion Take a Break Anytime
Age Verification 18+ Only
24/7 Assistance 24/7 Live Chat

What Does Responsible Gaming Mean?

Responsible gaming means enjoying gaming as a healthy form of entertainment — staying in control of how much time and money you spend. At Fajee, responsible gaming is a core value, not just a regulatory requirement.

Online gaming can be fun and exciting — but sometimes it can get out of hand, affecting your family or work. Fajee wants every user to enjoy the experience while staying in control of their life.

Our platform offers a range of tools and resources to help you maintain healthy gaming habits. Find out more about each one below.

To promote responsible gaming, Fajee follows internationally recognized safe gaming guidelines and provides each user with personalized protection tools.

The Golden Rules of Responsible Gaming

For regular players on fajee, following a few core principles is best. These rules will keep your gaming experience positive and ensure responsible play.

1
Set Your Budget in Advance

Decide how much BDT you are willing to spend before you start playing. Once you reach that limit, stop for the day — resist the urge to keep going in hopes of winning it back.

2
Set Time Limits

Decide in advance how long you will play each day. Extended uninterrupted sessions put mental strain on you and reduce your ability to make sound decisions.

3
Don't Chase Your Losses

Chasing losses by betting more to recover lost money is the opposite of responsible gaming. Treat each session independently — don't let past losses drive your decisions.

4
Gaming Is Entertainment, Not Income

Never think of gaming as a source of income. It is a form of entertainment — just like going to the cinema or watching sports.

5
Play in the Right State of Mind

Never play when angry, depressed, or intoxicated. Decisions made with a clear and calm mind are always best.

6
Put Family and Relationships First

Gaming should never take priority over family, friends, work, or studies. Maintaining that balance is what responsible gaming is all about.

What Fajee Offers for Responsible Gaming
We provide a range of effective tools to keep your gaming safe and enjoyable
Set a Deposit Limit

Set your own daily, weekly, or monthly deposit limit. Once a limit is active, it applies automatically and you cannot add more than the specified amount to your account.

Session Time Limits

Set how long you want to play each session. When the time is up, the platform will automatically notify you and can end the session if needed.

Cooling-Off Period

Need a break? You can pause your account for anywhere between 24 hours and 30 days. During this period, deposits and gameplay are completely disabled.

Self-Exclusion

If gaming is negatively affecting your life, you can close your account for 6 months up to permanently. This is the strongest protection in responsible gaming.

Activity Report

View your gaming history, total spending, and winnings. This transparent data helps you stay aware of your own habits.

24/7 Assistance

Our live chat team is always available to help with any responsible gaming concerns. We have a dedicated team trained to understand your situation with care and sensitivity.

Take Control of Your Own Gaming Limits

Fajee makes it easy to set responsible gaming limits directly from your account settings. Just follow the steps below.

1
Log In to Your Account

Sign in to Fajee with your username and password.

2
Go to Profile Settings

Click the profile icon at the top right and open the "Responsible Gaming" section.

3
Choose Your Preferred Limits

Activate whichever tools you need — deposit limits, session time, loss limits, or self-exclusion.

4
Confirm

Save your changes. A mandatory 24-hour cooling period applies before any limit can be increased.

Lowering limits takes effect immediately. However, raising limits requires a 24-hour waiting period — this protects you from making impulsive decisions.

How Self-Exclusion Works

If you feel gaming is slipping out of control, self-exclusion is the most effective step. It's a crucial part of responsible gaming.

Short-Term Break

Take a break from your account for 1 day to 4 weeks.

Cooling-Off
Medium-Term Exclusion

Keep your account fully closed for 6 months to 1 year.

6-12 months
Permanent Exclusion

Close your account permanently — cannot be reopened.

Permanent
Through Support

Self-exclusion can also be activated by contacting live chat.

24/7

While self-exclusion is active, we will not send you any marketing emails or promotional messages. Your well-being is our top priority.

When Should You Seek Help?

Problem gaming doesn't always happen suddenly — it builds gradually. If you notice the following signs, you or someone close to you may need help. Staying aware of these issues is essential for responsible gaming.

Feeling a strong urge to keep playing even after your budget is gone

Hiding the extent of your gaming from family or friends

Chasing losses repeatedly to recover lost money

Neglecting sleep, meals, or work because of gaming

Feeling restless, irritable, or angry when you cannot play

Taking on debt or dipping into savings to fund gaming

Repeatedly trying to cut back or stop gaming but failing

Self-Assessment Questionnaire

Answer the following questions honestly. If you answer "Yes" to 3 or more, consider seeking help.

1

Do you sometimes spend more than your set budget and regret it afterward?

2

Is gaming causing problems in your relationships with family or friends?

3

Do you often wish you could stop gaming but find yourself unable to?

4

Do thoughts of gaming distract you during work or study?

5

Do you bet more after a loss to try to recover that loss?

6

Are you thinking of gaming as a way to solve financial problems?

7

Do you feel irritable or uncomfortable when you try to cut back on gaming?

If you answered "Yes" to three or more questions, talk to our support team or consider self-exclusion. Seeking help is a sign of strength.

Responsible Gaming Q&A
Frequently Asked Questions About Fajee's Responsible Gaming Policy

After logging in, click the profile icon and go to the "Responsible Gaming" section. From there, you can activate deposit limits, session time, cooling-off periods, and self-exclusion. Contact our live chat support if you need help.

Yes. If you have any withdrawable balance in your account when activating self-exclusion, our support team will help process it. Bonus balances are forfeited, but real deposited funds can be returned.

Start by talking to them directly and with empathy. Listen without judgment and encourage them to seek professional help. You can also contact our support team — we assist family members too.

No. Fajee strictly enforces an 18+ policy. Age verification is mandatory at registration, and identity documents are checked during the KYC process. Accounts belonging to minors are closed immediately.

A cooling-off period is a temporary break lasting 1 to 30 days, after which your account reactivates automatically. Self-exclusion, on the other hand, is a longer-term or permanent measure ranging from 6 months to indefinite, and cannot be easily reversed.

Reach out to Fajee's support team via live chat or visit our FAQ page. Our responsible gaming section has the latest information, tools, and resources. We're always here for you.
Our Responsible Gaming Commitment

Play for Fun, Know Your Limits — Fajee Has Your Back

Responsible gaming is not about quitting — it is about playing mindfully. Join Fajee and use our protection tools for a safer gaming experience.

Register for Free Protection Tools Included 24/7 Support 18+ Verified
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